ABLA YEARBOOK | 2011

Business profile Percentages Tax revenue In billion R$ Creation of direct and indirect jobs 2003 2004 2005 2006 2007 2008 2009 2010 165,500 168,200 178,240 185,560 194,838 209,061 240,644 264,708 2009 2005 2006 2008 2004 2007 2003 52 56 24 20 Outsourcing Tourism (business) Tourism (leisure) 22 26 18 18 18 16 17 17 27 27 29 28 27 24 55 55 Fleet management Tourism (leisure) Tourism (business) 2003 0.5 1.0 1.5 2.0 2004 2005 2006 2007 2008 2009 2010 0.697 0.790 0.867 0.941 1.056 1.273 1.443 1.688 14 STATISTICS 2011 ABLA YEARBOOK Tax revenue in 2010 was up by 17% year-on-year In 2010, nearly 25,000 more jobs were created in the industry, compared with 2009, resulting in a total of 264,708 jobs 54 55 57 58

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